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Great company, Ryan came out to give us a quote. Explained everything in detail. Workers came out the next day and installed. Everyone was very pleasant. Installation was fast and efficient. Would definitely recommend. An amazing company!
It has been awhile since we had replaced our roof. We had a tradesman, who we had used for many home improvements over the years, but he had retired. So we had to start from scratch. Our confidence was high we would find someone- but our confidence was also low because it had been quite awhile since we had used someone else.
After many calls and lots of interviews, we decided to use L&S because of their sales rep, Jacob Broida, who was a fabulous sales rep. All our questions were answered directly and professionally, but better, everything he told us was true. That included staffing, clean-up, quality of the products used, and follow up to make sure that the ground around our house was perfectly clean and no debris was left.
I highly recommend L & S Home Improvement. You will not be disappointed!
First and foremost Tony sold us the job! He was amazing and walked us through each step and was always just a phone call away!! Then comes the job itself!! I couldn’t have asked for better workers, we have received so many compliments on how beautiful our home is!!! THANK YOU L&S
I contacted L&S because of the reviews - I related to what people mentioned about being ignored by other companies - either no call backs/no shows or showing up & never giving me a quote. It was demoralizing & exhausting. But you'll see a pattern in what people say about L&S and it is 100% true: the company is responsive, office staff is friendly, salespersons go above & beyond, and crew get the job done. Everything L&S said they would do, they did and on time. They listen, they don't try to upsell, and the pricing is competitive to our area.
Tony was my sales representative & if you read that he feels like you've made a friend, that is also 100% true & doesn't feel disingenuous. He was courteous, attentive, and he was beyond knowledgeable about the work involved, materials used, and crew. Installing a new roof is not a minor, no brainer decision. Tony helped me better understand what's involved in the process and even explained pricing in a way that helped me realize the value in choosing a company such as theirs. L&S knows this is no small cost but please know that your roof is not a cost you want to cut corners on. The quality and efficiency of the work, material used + warranty/direct company responsiveness vs dealing with the manufacturer will stretch your dollar further than any other company.
Tony got me on schedule faster than expected. He said the job would take 1 day - it took one day. He said the crew would cover my landscaping and protect other areas of the property - they did. He told me to pass along my requests to the site supervisor - I did - Bob was beyond kind & agreed & made further suggestions. Everything I asked for - they did - no push back. The clean up was so good, my back patio was cleaner than I left it. Both city inspections passed with no issue.
When the job was done, I got a follow up call from the office and then Tony came back to the house for a final walk through and conversation to address any of my concerns. Again, felt like a friend was stopping by.
The customer service alone is enough to want to do business with them but let me end by saying that my old roof made me panic because of the 2021 storms. I dreaded any rain. After L&S, I WANTED it to rain. I sleep better & don't think twice about storms. This company gave me peace of mind. Hire them.
Reasonably priced, on schedule, good workman ship.
I needed to replace the garage roof and Ryan came out. Gave me a very good quote for the work that needed to be done, was upfront about any possible problems or additional costs. The work was scheduled and finished much faster than I anticipated. They did a beautiful job, well worth every penny!
From start to finish working with this company has been fantastic. Jacob gave us a free estimate and spent well over 30 mins inspecting the entirety of the scope of the job. He was on our roof, in our tiny attic, and walked the entire perimeter all the while taking photos. (The other two estimates from other companies we got they men basically looked from our driveway and maybe walked around the perimeter). He gave us a detailed description of the process and at no time gave any of the sales gimmicks that every other company gave us nor made us feel pressured at any point. When we decided to go with them a few days later the company was honest and thorough. Before during and after installation, we never had any issues with contacting for questions. There were no surprise costs and they kept us Informed on all parts of the of installation. The crew that came out were fast and professional and the cleanup was immaculate. For our first home this company has set our standards incredibly high, and I highly recommend them for anyone who wants their roof done right!
WOW!!! This company is the most professional and easiest to work with. From Tony at the start with his friendly and thorough explanation of the process and materials, then Kathryn in the office being so pleasant and helpful, then Bob calling days ahead of time to schedule material and delivery, to Frank and his crew doing the installation flawlessly. They worked until 9:30 in the dark to make sure everything was cleaned up and they did an amazing job. Their price is fair, quality of materials excellent and very punctual service. I never thought getting my roof replaced would be such a satisfying experience. Thank you L & S Team!!!
My sales rep met with me and went over all of my options for my roofing job. He understood I was having multiple quotes done and did not try to pressure me in any way. I think the manner in how a company treats individuals is important especially if there is not a male figure making the home improvement decisions. The job was completed timely and the follow-up before and after was consistent helpful. Would use them in the future.
The roof looks great very satisfied with how it looks very satisfied with you and the crew that did the job had a little bit of fun with them and the BOSS THANK YOU LOOKING FORWARD TO SEEING YOU AGAIN FOR A COUPLE OTHER PROJECTS AGAIN THANK YOU ADAM
We are based in Warren, MI, but gladly service residents of Macomb, Oakland, and Wayne Counties and the surrounding areas.